Open hours

Current open times for equipment stores and bookable spaces will be displayed to you during the booking process. This will include any special closure days.

We recommend that all bookings are made in advance to avoid dissapointment.

To avoid queues, the system will indicate if the checkout desk has reached capacity and will suggest alternative start and end times for your booking.

Contact us

Answers to many frequently asked questions can be found on our help pages, please see the Bookit FAQ.

If you need help finding the right equipment, contact our friendly staff through the Labs & Loans Virtual Helpdesk (Mon-Fri 09:30-12:30 & 13:30-16:30)

To provide feedback on our services, please complete our Feedback Form.

To appeal a fine after returning an item late, please complete the Bookit Fine Appeal Form.

Announcements

Feedback Form

We have a new feedback form and would love to hear about your experiences of using our services. You can choose to leave a quick comment (30 seconds) or fill out our survey (5 minutes). Click here to complete our Feedback Form.

Policies

Remember the golden rules of Bookit

The following is a quick reference summary of some of the key points in the ECA Equipment Loans (Bookit): Terms and Conditions of Use. Please ensure you have read the wording in full.

  • Individual stores have their own opening hours and entitlement policies. Certain resources may require approval, induction or have other restrictions.
  • Loan equipment is to be used for University study, teaching or research-related purposes only.
  • You can only borrow equipment from one store in a single booking. Bookings should be made in advance to avoid disappointment.
  • When collecting equipment, you must bring your valid student or staff card with you. Uncollected bookings will be automatically cancelled.
  • You are responsible for your own health and safety and that of those around you whilst using borrowed equipment.
  • You are responsible for the equipment for the entire time it is on loan to you. You may be asked to pay for repair or replacement of items which are deemed lost, stolen or damaged.
  • You may be able to extend your booking if the equipment has not been booked by someone else. Please contact the store to check availability before the equipment is due to be returned. Once equipment is late, the booking cannot be extended.
  • Equipment must be returned to the store from which it was borrowed, before the end of the loan period and during store opening times.
  • The store cannot be held responsible for any loss of data that may occur from using recordable media. Any files saved onto media cards or hard drives supplied with loan equipment will be deleted on return; ensure you have a backup copy.
  • Late items will incur fines. You will not be able to make new bookings whilst you have late items. If you have unpaid fines you will not be able to log in.

By using this system you are agreeing to abide by the ECA Equipment Loans (Bookit): Terms and Conditions of Use.